In the face of the increasingly diverse, personalized, and intelligent consumption trends in the two-wheeled electric vehicle market, service experience has become a top priority for consumers. Many companies are stepping up innovation efforts, upgrading store configurations, and optimizing service processes to stand out in the fierce market competition and exceed both dealers' and consumers' expectations.
On December 29, 2024, Luyuan Electric Vehicles launched the "One Thousand Cities, Ten Thousand Stores Renewal" action plan in Hangzhou, comprehensively upgrading ten thousand stores nationwide to greet every consumer with a new look. This upgrade is not limited to the renewal of store images but also represents a comprehensive and in-depth improvement in brand philosophy, product technology, and service systems, bringing an unprecedented new consumer experience.
At the scene, the renewed Luyuan stores adopt a more scientific and modern design concept, integrating functions such as car purchase consultation, product experience, and after-sales service in a one-stop manner. Consumers can experience the latest products and enjoy professional and efficient services here. This new upgraded store has attracted a large number of potential car buyers and returning customers, not only enhancing the brand power of Luyuan Electric Vehicles but also boosting the development confidence of dealers.
On the day of the event, the Luyuan stores were crowded with consumers coming to experience and take photos. Many customers tested a series of digital flagship new products such as S90, S75, S70-J, and MODA8. This series is equipped with Luyuan's digital battery technology, integrating four core technologies: special lead-acid batteries, high-efficiency battery thermal management system, intelligent maintenance charger, and advanced intelligent monitoring platform, which realize comprehensive and real-time monitoring and refined maintenance of battery status.
This technology not only significantly extends the battery life but also significantly enhances the vehicle's range and safety performance in low-temperature environments. Thanks to its excellent range in winter low temperatures and a three-year quality guarantee commitment, the digital flagship products have won the favor of consumers, with the event scene bustling with people and sales volume rising continuously!
During the "One Thousand Cities, Ten Thousand Stores Renewal" period, Luyuan Electric Vehicles launched multiple promotional activities, including the "Digital Upgrade Without Extra Charge" policy, ensuring that consumers enjoy more car purchase discounts while enjoying high-quality services. Among them, the "Used Car Replacement 'Government and Enterprise Double Subsidy'" activity allows consumers to enjoy a 1000 yuan discount when purchasing a new car, further igniting the consumer upgrade trend.
To thank consumers, Luyuan Electric Vehicles also prepared a wealth of gifts. Customers who visit the store can receive a gift, and those who purchase cars can receive a 266 yuan gift bag, including double-layer thermal insulation windbreakers, cartoon custom helmets, wear-resistant and non-slip raincoats, and other practical items. Purchasing designated models will also be entitled to a beautiful travel luggage.
In terms of service upgrades, Luyuan Electric Vehicles has always adhered to the user-centered approach and maintained the service commitment of "100% user, 100% satisfaction." The company has comprehensively improved the professional skills and service awareness of employees and launched the "123+N Service Model," aiming to create a new benchmark for professional, efficient, and comprehensive services. At the same time, Luyuan积极探索 new service models of integration of online and offline, breaking through time and distance restrictions through digital means, and providing consumers with more convenient, efficient, and considerate service experiences.
The "One Thousand Cities, Ten Thousand Stores Renewal" action of Luyuan Electric Vehicles, through the store as the front-line position, closely focuses on consumer needs, continuously refines product quality and service levels, and demonstrates the enterprise's unwavering determination and actions. This action not only brings high-quality products, reasonable prices, excellent services, and extraordinary experiences to consumers but also strives to optimize the sales structure of stores, achieving dual growth in sales volume and profit. Luyuan Electric Vehicles will join hands with a wide range of dealers to march towards an even brighter future.
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